Terms of Service

Last updated: 31 October 2026

These terms govern your use of Summido, an AI-assisted invoicing, follow-up and reporting service delivered over WhatsApp, operated by Johan Chai, Jakarta, Indonesia. By starting a trial or subscription you agree to them.

1. The service

Summido drafts and sends invoices, reminders and reports based on your instructions. You review and approve outgoing content and remain responsible for its accuracy.

2. Free trial

New customers get a 14-day free trial. No payment is taken unless you choose a paid plan.

3. Plans and payment

Subscriptions are billed monthly or annually in advance at the price shown at sign-up (Starter, Growth, Pro; local currency prices may apply). Payments are prepaid; we do not offer credit. Prices exclude applicable taxes. Usage above your plan's included WhatsApp messages may be billed at the stated overage rate.

4. Cancellation and refunds

You can cancel anytime; your plan stays active until the end of the paid period. Fees already paid are non-refundable except where required by law or if we fail to provide the service.

5. Acceptable use

You must not use Summido for spam, unlawful, fraudulent or prohibited goods or services, and you must comply with the WhatsApp Business and Commerce Policies. You must have your customers' consent before messaging them.

6. Availability

We aim for high availability but depend on third parties such as Meta; we are not liable for their outages.

7. Liability

To the extent permitted by law, our total liability is limited to the fees you paid in the 3 months before the claim. Summido does not provide tax, legal or accounting advice.

8. Changes

We may update these terms with 30 days' notice for material changes.

9. Law

These terms are governed by the laws of the Republic of Indonesia.

10. Contact

[email protected] · WhatsApp +62 877-4132-2333